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Tunisair.. Classé dernière à l'échelle européenne et pire au monde selon "7sur7"

حجم الخط

Tunisair, pire compagnie aérienne au monde pour avoir refusé d’indemniser ses passagers.
La compagnie aérienne nationale Tunisair figure en tête du classement mondial publié par AirHelp, entreprise spécialisée dans les droits des passagers aériens, sur les refus d'indemnisation. En effet, Tunisair a rejeté à tort 99,9% des demandes d'indemnisation, suite à des perturbations de vols.

Le reste du Top 5 est composé de Vueling Airlines, Ernest Airlines, Bulgaria Air et Blue Air. Selon le site d'information belge " 7sur7 ", ces cinq entreprises sont les pires compagnies aériennes au monde pour avoir refusé d'indemniser des passagers pour des motifs illégitimes. 

A l'échelle européenne, précise la même source, un passager aérien sur deux, en moyenne, s'est vu refuser une indemnisation à laquelle il avait légalement droit après avoir déposé une réclamation à la suite d'un retard de vol ou d'une annulation. 

Top 10 mondial du taux de demandes rejetées à tort:
1. Tunisair (99,9%)
2. Vueling Airlines (99,9%)
3. Ernest Airline (99,9%) 
4. Bulgaria Air (99,9%)
5. Blue Air (99,7%) 
6. Ryanair (98,4%) 
7. Avianca (97,1%)
8. Air Baltic Corporation (94,6%)
9. Easyjet (87,3%)
10. Aeroflot Russian Airlines (86,2%)




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